Shipping and refund policy

Shipping and Refund Policy

Shipping Information

At Nexus Peptides, we are committed to ensuring a smooth and secure delivery process for all our valued customers. Here's what you need to know about our shipping procedures:

  • Delivery Timeframe: Our typical delivery time ranges from 7 to 10 days. Please note that shipping occasionally may take up to 15 days.

  • Processing Time: We require up to 3 days for order processing. This allows us to maintain the highest standards of product quality and safety.

  • Global Reach: We proudly offer worldwide shipping. No matter where you are, we can get our products to you.

Refund Policy

Your satisfaction with our products is our top priority. If you find yourself in a situation where you require a refund, please review our refund policy below:

  • Valid Reasons for Refunds: You may request a refund if you have a valid reason, such as receiving a product of subpar quality or a damaged item. We want to ensure you are completely satisfied with your purchase.

  • Product Purity Guarantee: We stand by the quality of our peptides, with consistent purity levels exceeding 99%. If you find that the purity is not 98% or higher, you are eligible for a full refund.

  • Cancellation: If your order has not yet been shipped, you can cancel it by reaching out to our customer support team. We'll guide you through the cancellation process.

  • Contact Us: For any refund requests or inquiries, please don't hesitate to contact our dedicated customer support team. We are here to assist you and address your concerns promptly.

Contact Us

If you have any questions or need further clarification about our shipping and refund policies, please feel free to reach out to our team. You can contact us via email at nexuspeptides@gmail.com Your satisfaction and confidence in Nexus Peptides are of utmost importance to us.